How it works
FHO+ Billing is built around the four billing codes Ontario family physicians use under capitation. Track time in 15-minute units, stay within the daily and monthly caps, and submit to OHIP through ClinicAid.
The codes
FHO+ physicians bill four time-based codes. The platform tracks each one separately, then derives the right monthly totals at submission time.
In-office direct care + phone from office.
$80/hr. The bulk of most physicians’ billing.
Phone from home.
$68/hr. After-hours patient calls from outside the office.
Indirect patient care.
Auto-derived from direct hours, capped at the monthly aggregate level. Chart review, results, follow-ups between visits.
Clinical administrative time.
Auto-derived from direct + indirect, capped at 5%. General practice admin.
Daily entry
Each day, enter hours across the four codes. Remainders of eight minutes or more round up to the next 15-minute unit, matching how OHIP measures time.
Phone-from-office goes under Q310. Phone-from-home is Q311. Indirect work — chart review, documentation, follow-ups — is Q312. Clinical admin is Q313. The platform handles the rest.
fhobilling.com / today
Log hours
Tuesday, April 28, 2026
Direct Patient Care
Q310In-person, video, or phone calls from your office
Phone from Home
Q311Telephone calls made when out-of-office only
Indirect Patient Care
Q312(6h) × 33.3% = 2h eligible · $68/hr
Clinical Administration
Q313(7.5h) × 5% = 0.375h eligible · $68/hr
Daily summary
7.75h total
$590
Caps and derivations
FHO+ has two caps: a 14-hour daily cap and a pro-rated monthly cap based on working days. Q312 is bounded at one-third of capped direct hours; Q313 at five percent of direct plus indirect. Most tools get this wrong by truncating per day. We do it right by deriving from the monthly aggregate.
163.75h
Q310+Q311
Direct
Monthly cap
37.5h
Q312
Indirect
≤ 1/3 direct
5.75h
Q313
Admin
≤ 5% base
Per-day truncation rounds against the physician. Monthly aggregation is both compliant and fair.
Submission
When the month closes, FHO+ Billing aggregates capped totals into Q310, Q311, Q312, and Q313 line items and submits them to OHIP via ClinicAid. ClinicAid handles MCEDT connectivity and GoSecure credentials — your existing OHIP setup stays exactly as it is.
Submission outcomes — accepted, rejected, paid — are visible in the platform as ClinicAid reports them back.
Walk through the platform with us. We'll use your practice's actual hours.
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